ABOUT US
The specialist recruitment agency placing exceptional Executive Assistants, Personal Assistants, HR and business support professionals.
About Lily Shippen
Exceptional recruitment
Lily Shippen is a specialist recruitment agency dedicated to connecting exceptional Executive Assistants, Personal Assistants, HR and business support professionals with leading employers across the UK. With a strong presence in London and Manchester, and a growing nationwide network, we pride ourselves on delivering a truly personalised and expert recruitment service. While we have built trusted relationships in key cities, our reach extends across the entire UK, supporting both office-based and remote-first businesses.
Our Story
Built on belief
Founded by Lily Shippen in 2016, our agency was built on the belief that the right support staff can transform businesses. Drawing on her background in recruitment and her passion for championing business support professionals, Lily recognised the need for a more personal, dedicated approach. Today, that insight underpins everything we do. Our bespoke, consultative approach has earned us the trust of clients and candidates alike, with many returning to us time and time again.
Our Approach
Understanding ambitions, cultures, and personalities
We know that recruitment is not simply about matching a CV to a job description. It’s about understanding ambitions, cultures, and personalities. Our consultants take the time to get to know our clients and candidates, ensuring every placement is set up for long-term success. We recruit across permanent, temporary, and remote roles, tailoring our process to suit individual requirements.
Specialist Areas of Expertise
Executive Assistant
Recruitment
Placing experienced Executive Assistants who provide seamless support to business leaders, founders, and executives nationwide.
Personal Assistant
Recruitment
Matching high-calibre Personal Assistants with businesses and individuals who value precision, discretion, and excellence.
Business Support
Recruitment
From Office Managers and Chiefs of Staff to Team Assistants and Operations Executives, we deliver outstanding business support talent.
HR
Recruitment
As a trusted partner for HR hiring, we recruit outstanding HR professionals across the UK, from HR Assistants to Heads of People and HR Directors.
Where We Work
National coverage
We operate nationally, working closely with clients and candidates across London, Manchester, Cheshire, Birmingham, Leeds, Bristol, Edinburgh, and beyond. Our deep experience in key markets is complemented by our ability to support businesses and individuals wherever they are based, including remote-first environments.
Meet the Team
A unique blend of insight, empathy, and expertise
Our team is made up of experienced recruiters and former business support professionals, bringing a unique blend of insight, empathy, and expertise. Meet the Team to learn more about the people behind Lily Shippen.
Our Values
Be Tenacious
Put simply, tenacity is that fierce blend of determination, persistence and grit. For leaders and their organisations, it’s the trait that means the difference between failure and success.

Show Sincerity
We act with honesty, integrity, and authenticity. By expressing what we truly believe – without pretence or hidden agendas – we build trust, foster openness, and strengthen relationships.

Have Confidence
Self-assurance rooted in appreciation of one’s abilities, strengths, and value. Confidence drives us to take initiative, face challenges, and grow – individually and as a team.

Gain Trust
We earn trust through honesty, reliability, and consistency. By communicating openly and honoring commitments, we build strong relationships and a dependable environment.

Exceed expectations
We earn trust through honesty, reliability, and consistency. By communicating openly and honoring commitments, we build strong relationships and a dependable environment.

These values are at the heart of every client
Looking for a recruitment partner who truly understands business support and HR hiring?
Contact us today and experience the Lily Shippen difference.
Always on hand
Get in touch with us by leaving a message below, and one of our specialists will respond promptly to discuss how we can support your goals.
Whether you’re actively seeking a new career opportunity or you’re an employer in search of top-tier talent, our team is here to help.
With offices strategically located in both Manchester and London, we are proud to deliver tailored recruitment solutions to clients and candidates across the UK, as well as internationally.
Our dedicated team of experts combines in-depth industry knowledge with a personal approach, ensuring that each recruitment strategy is uniquely aligned to meet specific needs—whether locally, virtually, or overseas.
Get in touch with us by leaving a message below, and one of our specialists will respond promptly to discuss how we can support your goals.
Whether you’re actively seeking a new career opportunity or you’re an employer in search of top-tier talent, our team is here to help.
With offices strategically located in both Manchester and London, we are proud to deliver tailored recruitment solutions to clients and candidates across the UK, as well as internationally.
Our dedicated team of experts combines in-depth industry knowledge with a personal approach, ensuring that each recruitment strategy is uniquely aligned to meet specific needs—whether locally, virtually, or overseas.
0203 882 0349
+44 7547 404164
- 0203 882 0349
+44 7547 404164