As an integral member of our client’s Human Resources team, the HR Services Analyst – Europe (working with colleagues globally) will be responsible for ensuring the smooth execution of HR processes and contributing to the overall efficiency of their HR operations. This role plays a pivotal role in supporting HR functions, ensuring the seamless execution of various operational processes and the administrative aspects of HR operations as well as maintaining accurate employee records, streamlining workflows, and providing valuable insights into process improvements. 

HR Services Analyst

Location: City, London

Salary: £30,000-£35,000

4 days in the office 1 wfh

RESPONSIBILITIES INCLUDE: 

HR Administration:

• Support the HR team with administrative tasks to ensure smooth operations. 
• Manage the behind-the-scenes HR administrative tasks, including document filing, record-keeping, and maintaining a well-organised HR archive. 
• Day-to-day management of benefits programs, answering employee queries and educating new joiners
• Work with the Payroll team to ensure accurate and timely HR data is provided to Payroll to support accurate payroll processing
• Onboarding and Offboarding: Facilitate smooth onboarding processes for new hires, ensuring a positive experience. Manage offboarding procedures, including documentation and systems access. 
• Data Management: Maintain and update employee records, ensuring accuracy and confidentiality. Utilise Workday to input and retrieve information efficiently. 
• Workday: Provide training and support to employees and HR team members on Workday. 
• Documentation: Create, update, and maintain HR procedures, and documentation as needed.
• Process Improvement: Identify opportunities to enhance HR processes, streamline workflows, and implement improvements. Collaborate with cross-functional teams for seamless integration. 
• Compliance Monitoring: Ensure HR practices align with legal requirements and conduct regular audits to ensure compliance in HR processes. 
• Reporting and Analysis: Generate HR reports from Workday, assist in the analysis of trends and provide insights to support data-driven decision-making.

QUALIFICATIONS, SKILLS & EXPERIENCE: 

• Relevant qualification in Human Resources, Business Administration, or a related field or an interest in pursuing one. 
• Strong analytical and problem-solving skills. 
• Knowledge of HRIS, ideally Workday and proficiency in MS Office Suite. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with a commitment to maintaining data accuracy and confidentiality. 
• Collaborative style and thrives in working in a team based environment and supporting others to achieve HR and business goals. 
• A strong customer focus and employee experience mindset.

 Lily Shippen: Specialist Executive Assistant, PA, HR and Business Support Recruitment in London, Manchester, Cheshire and Across the UK

Lily Shippen is a specialist recruitment agency placing exceptional Executive Assistant (EA), Personal Assistant (PA), Private PA, Chief of Staff, Office Manager, Operations Manager and Virtual Assistant (VA) professionals, alongside a dedicated HR recruitment practice spanning HR Assistant, HR Advisor, HR Manager, HR Business Partner and Head of HR roles. We recruit across London, Manchester, Cheshire and nationwide, connecting outstanding people with the businesses that value them.

Our roles cover permanent, temporary and fixed term contracts across business support, office management and HR at all levels. Whether you are hiring an Executive Assistant in Manchester, an HR Business Partner in London or a Chief of Staff anywhere in the UK, or you are a candidate searching for your next EA, PA, business support or HR opportunity, Lily Shippen is the team to talk to.

With a strong presence in both London and Manchester and a reputation built on more than 300 five star reviews, we are trusted to get business support and HR recruitment right. Search our latest EA, PA, Chief of Staff and HR jobs or register your CV at lilyshippen.co.uk