Our client, an established, premium private healthcare clinic in the City of London is looking for a Corporate Partnerships & Patient Experience Executive to play a key role in both its day-to-day clinic experience and its corporate growth strategy.
Corporate Partnerships & Patient Experience Executive.
Location: City of London –
Work pattern: Full time permanent. On-site.
Salary: £38,000–£48,000 depending on experience, plus performance bonus
The clinic works with blue-chip businesses, delivering onsite corporate health services and building long-term partnerships. It also benefits from a technology-led operating model, with automated systems handling much of the routine administration. This creates an opportunity for someone who enjoys a varied, people-focused role with a genuine commercial element.
This is not a traditional medical receptionist position. It would suit someone from a premium hospitality, corporate client services or commercial coordination background who is looking to develop their business development and marketing experience.
The Role:
The position combines three key areas of responsibility:
Patient Experience & Clinic Operations (50%)
- Deliver a polished, welcoming experience for patients and corporate clients.
- Manage front-of-house activity and ensure the clinic runs smoothly throughout the day.
- Monitor automated billing and insurance processes, using the clinic’s Effra system to flag any issues.
Corporate Partnerships & Business Development (30%)
- Research and identify potential corporate clients across the City, including law firms, banks and technology businesses.
- Proactively approach local organisations to develop new relationships and opportunities.
- Promote corporate referral partnerships and onsite pop-up clinic services.
Marketing & Commercial Analysis (20%)
- Review the performance and return on investment of existing paid marketing channels.
- Analyse lead-generation activity to understand what is working and where improvements can be made.
- Work closely with the Director on brand positioning and messaging for corporate clients and procurement teams.
About You:
We are looking for someone who combines excellent interpersonal skills with commercial awareness and an organised, analytical approach.
You will ideally have:
- Experience in premium hospitality, corporate client services, a corporate reception environment or a commercial coordination role.
- Exceptional communication and presentation skills, with the confidence to engage professionally with senior business contacts.
- A genuine interest in business development, marketing and building corporate relationships.
- An analytical mindset, with the ability to interpret lead-generation data and assess marketing performance.
- Strong organisational skills, initiative and the confidence to take ownership of a varied role.
This is an excellent opportunity to join an established, forward-thinking private clinic in a role that offers exposure to corporate partnerships, business development, marketing and premium client experience.
For someone looking to move beyond a purely administrative or front-of-house position and build a broader commercial career, this role offers real scope to make an impact.
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