How to Onboard a Virtual Assistant Successfully

2025-09-02T09:05:28+00:00May 13, 2025|Blog|

Hiring a Virtual Assistant (VA) can bring game-changing support to your business. But even with the best candidate in place, success still depends on one key factor—how well you onboard them. At Lily Shippen, we’ve supported businesses across the UK for years, recruiting high-calibre Virtual Assistants, Personal Assistants (PAs) and [...]

The End of the Business Support Roles? Not Even Close

2025-09-02T09:05:28+00:00May 1, 2025|Blog|

This is not the first time business support has faced a period of change. And it certainly will not be the last. Having worked closely with business support professionals for over a decade, one thing has always stood out to me: this profession moves forward. It evolves, adapts and grows [...]

Hiring an EA: What You Want vs What You Need

2025-09-02T09:05:28+00:00April 29, 2025|Blog|

After over a decade of recruiting Executive Assistants (EAs), I’ve learnt that what many clients think they want in an EA isn’t always what they actually need. It’s a conversation I have time and time again. Often, leaders naturally look for someone who feels familiar;  someone from the same industry, [...]

How to Successfully Onboard a Personal Assistant

2025-09-02T09:05:29+00:00April 22, 2025|Blog|

Hiring a Personal Assistant (PA) is a valuable step for any executive or organisation. Whether it’s your first time working with a PA or you are rebuilding support after a gap, a structured and well-prepared onboarding process is essential. It sets the tone for the relationship, ensures clarity from the [...]

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