Executive Assistant/Operations Manager
£30-£35 per hour
Remote
Contract: Perm- 10 hours per week
Our client, a leading HR Executive Search firm believes that when people change careers, it is one of the most important decisions in their lives. They understand that they play a pivotal part in that journey.
Not only is providing a great candidate experience the right thing to do, it is the foundation of our success, over 90% of their clients were at one stage candidates in their search processes, the vast majority of which, they didn’t place into roles but they still came back to use their services as clients.
Purpose of the role
To act as a trusted right-hand to the Managing Director, keeping the business running smoothly day-to-day while also driving the cadence, systems and follow-up that keep us front of mind with clients, candidates and our wider HR network.
This is not a passive EA role. It combines classic EA support with practice management, CRM ownership and light commercial project work.
Remote, fractional role – offered on an hourly rate basis. This is a flexible arrangement designed for an experienced EA / Practice Manager who wants autonomy and impact rather than a full-time position. Hours can scale up or down depending on workload and priorities.
Core responsibilities:
EA & day-to-day support
- Full diary management, prioritisation and meeting preparation.
- Inbox management: filtering, drafting responses, chasing actions.
- Travel, logistics and admin support.
- Keeping the MD focused on high-value client and candidate activity.
Practice & admin management
- Owning core admin across the executive search practice.
- Managing key documents, trackers and reporting.
CRM & network cadence
- Ownership of CRM data quality and hygiene.
- Creating and managing structured touchpoint for candidates and clients.
- Senior candidates.
- Referrers and wider HR network.
- Ensuring regular, thoughtful follow-up so we stay visible and relevant.
- Tracking engagement and prompting timely outreach.
Value-add projects
- Supporting client communication plans and search updates.
- Helping build simple, repeatable processes that improve client experience.
- Assisting with events, roundtables and content distribution.
- Light project work to support growth of the practice.
What good looks like
- The MD’s diary and inbox feel calm, controlled and intentional.
- Clients feel well looked after, informed and engaged.
- Candidates experience a professional, joined-up process.
- CRM is up to date, usable and actually used.
- No valuable relationship “goes cold” by accident.
Experience & style
- Experience as an EA, Practice Manager or Operations Manager in a professional services environment (search, consultancy, legal, advisory).
- Highly organised, proactive and comfortable working with senior stakeholders.
- Strong written communication and judgement.
- Confident using CRM systems and managing workflows.
- Commercial mindset – understands what actually drives value.
Application
