Spotlight On: Bristol’s Business Support Market
Spotlight On: Bristol’s Business Support Market […]
Should You Hire a Virtual Assistant or In-House EA? The Pros and Cons
In today’s evolving business landscape, the need for high-quality executive support remains constant, but how that support is delivered is changing. One of the most common questions founders and senior leaders ask us is whether to hire a Virtual Assistant or an in-house Executive Assistant. […]
Nine Years of Lily Shippen: Then and Now
For those of you who do not know, I set up Lily Shippen in 2016 when I was 22 years old, after working for a global recruitment firm in London on the secretarial and support desk. I feel incredibly lucky to have landed that role, as it taught me so [...]
Executive Assistants Are Evolving: What You Need to Know in 2025
In 2025, the role of the Executive Assistant has evolved significantly and for good reason. No longer just exceptional administrators, today’s EAs are true strategic business partners. […]
Business Support Jobs in South-West London
South-West London is a fantastic place to build a career in business support. With a mix of start-ups, growing SMEs, and well-established businesses, it offers a steady stream of opportunities for those looking to step into Team Assistant and Personal Assistant roles. […]
The Evolution of a Legal PA: From Typewriters to AI
When I embarked on my career as a Legal PA in 1991, the workplace looked vastly different from what it does today. Computers were in their infancy, and the tools I relied on were a typewriter and a hefty amount of manual organisation. Back then, the idea of machines assisting [...]
Pushing For Change: The NCS Revises EA & PA Salary Data
In 2024, I highlighted a major issue on my LinkedIn with the National Careers Service’s (NCS) website. Their salary guidance for Personal Assistants was outdated and significantly undervalued the profession. At the time, they listed the average salary for a PA as between £18,000 to £35,000 per annum, a figure [...]
Lily Shippen receives Feefo Gold Trusted Service Award 2025
Lily Shippen has won the Feefo Gold Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience. […]
Why Leeds is Leading the Way in Hiring Exceptional Business Support Talent
Leeds has firmly established itself as one of the fastest-growing cities in the UK, recognised for its rapid private-sector job growth and diverse economy. With significant expansions in finance, legal, and digital sectors, the city presents a wealth of opportunities for both businesses and professionals. As companies continue to expand [...]
Hiring a Chief of Staff vs an EA: Key Differences Explained by an Expert Recruitment Consultancy
The role of a Chief of Staff has become increasingly prominent in businesses of all sizes, from innovative start-ups to global corporations. Despite its growing importance, the position is often misunderstood, with many unclear on what a Chief of Staff truly does. This misunderstanding is compounded by common misconceptions that [...]
