Our client, a specialist recruitment firm operating within the financial services sector, with a strong focus on Financial Crime and Regulatory Compliance. Their business is built across two core areas:
- Contract / Interim Recruitment
- Permanent Executive Search
They pride themselves on delivering a high-quality, professional service to both clients and candidates, underpinned by strong processes, attention to detail and excellent stakeholder management.
They are seeking a highly organised, proactive and detail-driven EA / Recruitment Operations & Tech Support professional to play a central role in the day-to-day running of the business. This position supports both the contract and executive search sides of the firm, with ownership of contractor operations and responsibility for maintaining accurate, high-quality processes and records across our executive search workflow.
You will act as a key internal support to the team, ensuring consistency, follow-through and a professional experience for contractors and clients alike.
Please note: This role does not involve candidate sourcing or research.
Job Specification
Role: EA / Recruitment Operations & Tech Support
Salary: £45,000- £50,000
Location: London – Hybrid (2 days working from home)
Sector: Financial Services – Financial Crime & Regulatory Compliance
Business Areas: Contract Recruitment & Permanent Executive Search
Key Responsibilities
Contract Recruitment Operations (Interim / Contractors)
- Manage contractor onboarding, administration and ongoing support.
- Coordinate contract documentation and assignment details.
- Track contract start and end dates, extensions and compliance requirements.
- Own end-to-end timesheet management, including chasing, checking and processing.
- Liaise with internal and external stakeholders to ensure accurate and timely payments.
- Provide responsive, professional support to contractors throughout their assignments.
- Act as the primary point of contact for contractor queries and operational matters.
Executive Search & Permanent Recruitment Support
- Maintain accurate, up-to-date records within the CRM and internal systems.
- Track workflow stages and ensure actions are completed and recorded correctly.
- Support consultants by monitoring process completion and prompting follow-ups where required.
- Assist with preparing, formatting and updating executive search documentation (role profiles, search packs, candidate materials).
- Ensure consistency, quality and accuracy across all documentation and system records.
Skills & Experience
- Previous experience in recruitment operations, recruitment administration, EA support within recruitment, or a similarly fast-paced environment.
- Exceptionally strong organisational skills and attention to detail.
- Confident, professional communicator with the ability to manage follow-ups effectively.
- Comfortable working with CRM systems and recruitment databases.
- Strong technical capability across everyday tools (email, documents, spreadsheets).
- Proactive, self-starting mindset with a solutions-focused approach.
Lily Shippen is a leading recruitment agency, specialising in executive support and business support recruitment. We connect top talent with exceptional opportunities across the UK and internationally. Our expertise spans Executive Assistant, Personal Assistant, Office Manager, Chief of Staff, and HR recruitment, offering tailored solutions for businesses across various industries.
We recruit for permanent, temporary, and fixed-term contract roles across London, Manchester, Birmingham, Leeds, Cheshire, and beyond. Whether you’re seeking a new opportunity or looking to hire top talent, we’re here to help. If you’re an experienced Executive Assistant looking for a new challenge in a strategic role, we would love to hear from you.
Application
