Our client, is looking for a highly capable, organised and adaptable person to support them across a growing group of healthcare and commercial businesses. This is a fast-paced, varied role supporting an extremely busy business owner who values efficiency, initiative and people who are prepared to roll their sleeves up and solve problems.

The role is split broadly between:

  • 30% personal and administrative support
  • 70% executive support and operational coordination

You will help protect their time, improve operational visibility across multiple sites, coordinate projects and people and help create systems that allow the organisation to scale effectively.

This role will evolve significantly over the next 12–24 months as the organisation expands. For the right person, there is genuine opportunity to grow into a senior operations, office management or even Chief of Staff role in the future.

Executive Assistant to Founder & Business Owner

Location: Greater Manchester (Hybrid)

Salary: £45,000 – £55,000 depending on experience

Full-time | Permanent

About the Organisation

They are a key NHS provider currently supporting approximately 35,000 patients directly and enhanced services for over 150,000 patients across Tameside. Their core expertise is turning around underperforming GP surgeries through strong operational systems, leadership and structured processes. Alongside their NHS operations, they also manage commercial and private property interests and are actively exploring new business ventures. They are currently at a major pivot point, approximately three months away from expanding our operations further.

What You’ll Be Doing

Executive & Operational Support

  • Attend meetings with the founder and maintain action tracking
  • Help monitor operational performance across multiple sites
  • Research operators, suppliers, articles, systems and business opportunities
  • Assist with workflow design and data collection using modern AI tools and large language models
  • Understand when AI is useful, and when human judgement is required
  • Coordinate with managers and teams across several locations
  • Support event planning and organisational projects
  • Help maintain oversight of systems, processes, and operational standards

Recruitment & Coordination

  • Advertise vacancies and manage candidate applications
  • Screen CVs and conduct initial screening interviews
  • Assess communication skills, aptitude, professionalism, and team fit
  • Coordinate interviews and hiring communications
  • Support onboarding and staff coordination as the organisation grows

Personal & Administrative Support

  • Diary management and scheduling
  • Email and correspondence management
  • Travel bookings including trains, flights, hotels, and tickets
  • Screening inbound leads and prospective clients before meetings
  • Organising tradespeople and contractors across various Northwest sites
  • Occasional personal errands and property coordination
  • Liaising with suppliers and chasing work completion

Systems & Training

You will receive training on several operational and NHS systems, including:

  • EMIS Web
  • NHS reporting and financial systems
  • CRM and operational software platforms

Initially, part of your training will involve working within reception teams to understand how the business operates at ground level. This will provide you with operational visibility and context that will become essential in the role.

What they are looking for

This role would suit someone who:

  • Thrives in a fast-moving environment
  • Is highly organised and detail-oriented
  • Can handle both strategic tasks and mundane admin without ego
  • Is calm and naturally proactive
  • Communicates confidently with professionals at all levels
  • Is comfortable learning systems and operational processes
  • Is adaptable and willing to grow with the organisation
  • Can work independently and make sensible decisions
  • Is technologically confident and open to AI-assisted workflows

Essential Requirements

  • Previous experience as an Executive Assistant, Personal Assistant, Office Manager, Operations Coordinator, or similar
  • Strong written and verbal communication skills
  • Excellent organisational ability
  • Comfortable managing multiple priorities simultaneously
  • Full UK driving licence and willingness to travel occasionally across the Northwest
  • Strong IT literacy including Microsoft Office/Google Workspace

Desirable

  • Experience supporting senior leadership or founders
  • Private Household, Property or multi-site operations experience
  • Experience screening candidates or coordinating recruitment
  • Interest in operations, systems, or business growth
  • Ambition to grow into a more senior operational role over time

Working Pattern

  • Full-time
  • Hybrid working
  • Primarily based in Greater Manchester with occasional travel across the Northwest
  • Mostly standard office hours, with occasional evening events or weekend commitments 

Application

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