Office Manager

Our client are an entertainment studio built on cutting-edge technology and world-class craft. They pioneer new forms of storytelling by integrating real human performance into imaginative brand universes, creating high-end entertainment that truly captures audience attention.

They are seeking an Office Manager to support their growing team at their new Shoreditch office. Reporting to the Head of Operations (with a soft line to the Finance Manager), you will oversee the day-to-day administrative, HR and operational functions of the studio. This role acts as the central hub for internal operations, ensuring a smooth, efficient and professional work environment while coordinating HR processes, office logistics and internal systems access.

Position: Office Manager

Location: Hybrid – London office (minimum 3 days per week)

Contract Type: Permanent

Salary: £35,000- £40,000

Key Responsibilities

Contracts and HR Administration

• Prepare, issue, and maintain contractual documents for full-time staff.
• Maintain and update contract templates to ensure compliance and relevance.
• Oversee payroll processing, onboarding, and offboarding, including coordination with external HR provider.
• Administer HR functions including annual leave, sickness tracking, and employee benefits with the external HR consultant.

Office Management and Day-to-Day Operations

• Manage office logistics including supplies, equipment, and furniture.
• Manage building access, security and keys.
• Oversee utilities, internet and cleaning providers.
• Liaise with property management for Health & Safety and Fire Safety compliance.
• Maintain the staff capacity planner.
• Manage equipment movement and inventory between office and production.
• Coordinate transport, logistics, meetings, team days and company events.
• Promote a positive and professional work environment

Finance Support

• Ensure AMEX and Equals expenses are properly documented.
• Handle employee expense claims including mileage.
• Document director personal expense claims accurately.
• Support the Finance Manager with budget tracking.

Operations and Technical Liaison

• Coordinate logistics for internal and external training sessions.
• Lead technical onboarding for new staff and manage system access across tools.
• Act as first point of contact for calls and enquiries.
• Manage team social media accounts.
• Lead waste management and sustainability initiatives.
• Maintain internal hub space.
• Maintain and update company standard operating procedures.

Lily Shippen is a leading recruitment agency, specialising in executive support and business support recruitment. We connect top talent with exceptional opportunities across the UK and internationally. Our expertise spans Executive Assistant, Personal Assistant, Office Manager, Chief of Staff, and HR recruitment, offering tailored solutions for businesses across various industries.

 

We recruit for permanent, temporary, and fixed-term contract roles across London, Manchester, Birmingham, Leeds, Cheshire, and beyond. Whether you’re seeking a new opportunity or looking to hire top talent, we’re here to help. If you’re an experienced Executive Assistant looking for a new challenge in a strategic role, we would love to hear from you.