Business Support Role Description & Support
This page is designed to help you understand what business support roles include, why they are essential, and how to recruit the right individuals to support your growth.
Specialist Business Support Recruitment Services
Business support professionals are the operational foundation of modern businesses.
From Executive Assistants and Office Managers to Administrators and Receptionists, these roles ensure that daily operations run smoothly, senior leaders are supported, and teams remain connected and effective.
At Lily Shippen, we recruit high-quality business support staff for companies across the UK and internationally. With a combined experience of nearly 50 years, our team works in partnership with clients to understand their needs and deliver tailored recruitment solutions.
This page is designed to help you understand what business support roles include, why they are essential, and how to recruit the right individuals to support your growth. Whether you’re hiring permanent, temporary, or remote staff, our expert consultants are here to guide you through every step.
What Is Business Support?
Business support encompasses the roles that underpin day-to-day operations.
These positions provide administrative, logistical and executive-level support to ensure organisations run efficiently.
Examples of business support roles include:
- Executive Assistant (EA)
- Personal Assistant (PA)
- Office Manager
- Receptionist
- Team Assistant
- Project Coordinator
- Administrator
- Chief of Staff
- Business Support Manager
These professionals work across a variety of sectors, including finance, tech, legal, creative, property, and healthcare. They may support individuals, teams, or the wider business, depending on the role.
Why Hire a Business Support Professional?
Investing in strong business support can significantly improve performance and operational flow. Benefits include:
- Better time management for senior leadership
- Improved team coordination and communication
- Enhanced internal processes and documentation
- A professional front-of-house experience
- Greater resilience during change or growth periods
Whether you’re backfilling a critical role or hiring to support expansion, securing the right business support is a strategic decision.
Business Support roles we recruit
At Lily Shippen, we specialise in a broad range of business support roles, including:
Executive Support
- Executive Assistants (EA)
- Personal Assistants (PA)
- Virtual Assistants
- Private PAs
Office Support
- Office Managers
- Team Assistants
- Receptionists / Front of House
- Facilities Coordinators
Administrative & Operational Support
- Administrators
- Project Assistants
- Project Coordinators
- Chiefs of Staff
We cover permanent, temporary, contract, temp-to-perm, part-time and remote roles.
Business Support Recruitment in Key Locations
The role of an Executive Assistant has evolved dramatically in recent years, especially with the rise of digital tools and remote work.
Business Support Recruitment in London
We support clients across Central and Greater London, from fast-paced finance and legal firms in the City to boutique creative businesses in Shoreditch and Mayfair.
Business Support Recruitment in Manchester
Our Manchester team partners with clients across the North West, including professional services firms, startups and private clients in areas like Spinningfields and Ancoats.
Business Support Recruitment in Cheshire
We recruit for roles in Wilmslow, Alderley Edge, Knutsford and beyond, offering tailored support for both corporate clients and private households.
Business Support Recruitment in Leeds
We place experienced administrators, assistants and office support professionals with growing companies and established businesses across Leeds and West Yorkshire.
Remote & Hybrid Support Recruitment
We also specialise in remote-first and hybrid roles. Whether you need a Virtual Assistant, remote EA or part-time admin support, we have the network to deliver.
Our Approach to Business Support Recruitment
Every recruitment process is tailored to the specific needs of the client:
- Initial briefing to define responsibilities, culture fit and goals
- Shortlist of pre-vetted, experienced candidates
- Interview management and feedback coordination
- Offer process, referencing and onboarding support
- Post-placement follow-up and review
Whether you’re hiring urgently or looking for a long-term partner, we’re flexible in our delivery and transparent throughout.
Why partner with Lily Shippen?
Our multi-award-winning team specialises in connecting exceptional executive and business support talent with companies across the UK and internationally.
Recognised as one of the top recruitment agencies, we are proud to hold Feefo’s Gold Trusted Service status, a testament to our consistent five-star client and candidate reviews.
With established teams in both Manchester and London, we excel at sourcing top-tier Executive Assistant (EA) talent across the UK, internationally, and virtually.
Our commitment to delivering the highest level of service ensures that both clients and candidates receive tailored solutions that maximise potential and deliver long-term value. Alongside recruitment, we offer training and qualifications to help your EAs upskill and stay ahead in their careers.
As a boutique, specialist agency, our recruitment process is driven by deep industry knowledge. We possess an unrivalled understanding of the Executive Assistant profession, ensuring that we act as an extension of your business. By meeting with every EA we work with, we ensure a precise match to your company’s unique requirements.
Whether you need to recruit a virtual, temporary, full-time, part-time, or permanent Executive Assistant, our expert team has the solutions to meet your needs.
Business Support FAQs
Business support roles provide administrative, executive and operational support to ensure the effective running of a business. Examples include EAs, PAs, Receptionists, Office Managers and Chiefs of Staff.
We specialise in hiring Executive Assistants, Personal Assistants, Office Managers, Administrators, Receptionists, Chiefs of Staff, Virtual Assistants and other office support professionals.
Yes. We recruit business support staff in London, Manchester, Cheshire, Leeds, Birmingham, Edinburgh and across the UK. We also recruit for remote and hybrid roles.
Yes. We offer temporary, contract, and temp-to-perm recruitment solutions with access to immediately available professionals.
We often provide same-day CVs for temporary support and work quickly on permanent roles based on your timelines.
