In any organisation, the receptionist plays a pivotal role as the first point of contact for clients, visitors, and employees. Despite their importance, retaining talented receptionists can be a challenge. High turnover rates in this position often stem from a lack of professional development opportunities and clear career pathways. Here, I explore effective strategies to [...]
As a Business Manager in the Public Sector, my evolution from an Executive Assistant (EA) to a leadership role has underscored the vital role business support plays in communication. […]
The idea of stepping outside our comfort zone is a concept that can be as exciting as it is terrifying. For many, including myself, the principle of pushing boundaries is fundamental to personal and professional development. It’s a belief that growth is beyond the edge of comfort. Yet, embracing discomfort isn’t always easy. [...]
As a proud resident of Luton, my journey (to date) has been full of diverse cultures and varied experiences. Raised in a family reflecting a blend of white British, Guyanese, and Portuguese heritage, I learned early on the value of embracing differences and cherishing the beauty of cultural diversity. Guided by the wisdom of my [...]
I want to talk about Coaching and Mentoring and how invaluable it is for the Executive Assistants in their unique role working with Senior Leaders. […]
Is having an ego and mastering self-promotion the same thing? […]
Loneliness in the workplace – something which is rarely discussed openly, but which is certainly being experienced by some of our community. Having now started our EA/PA Mentoring programme and with numerous conversations held, individuals earlier on in their career all the way up to those with many years of experience, can and do experience [...]
When I started working at a Solicitors office at 17 years old, I never dreamed I would end up climbing the ladder of Business Support all the way to a Business Support Manager. […]
In the corporate world, the term “personal branding” often evokes images of purposeful and charismatic CEOs, influential thought leaders, social media influencers, and celebrity business profiles such as Steven Bartlett. […]
My colleague Lily and I recently attended the HR Summit at the Raddison Blu Hotel at Manchester Airport. Our presentation on Artificial Intelligence (AI) was focused on the part it plays in recruitment processes, including the benefits and disadvantages. […]
