I had the privilege of returning to my old school, Shrewsbury School, as a guest speaker for their “Future Leaders” day, organised by the Shropshire Chamber of Commerce. As I reminisced about my school days, I recalled how listening to guest speakers often felt like a chore. Determined to break that cycle, I aimed to [...]
In any organisation, the receptionist plays a pivotal role as the first point of contact for clients, visitors, and employees. Despite their importance, retaining talented receptionists can be a challenge. High turnover rates in this position often stem from a lack of professional development opportunities and clear career pathways. Here, I explore effective strategies to [...]
As a Business Manager in the Public Sector, my evolution from an Executive Assistant (EA) to a leadership role has underscored the vital role business support plays in communication. […]
The idea of stepping outside our comfort zone is a concept that can be as exciting as it is terrifying. For many, including myself, the principle of pushing boundaries is fundamental to personal and professional development. It’s a belief that growth is beyond the edge of comfort. Yet, embracing discomfort isn’t always easy. [...]
As a proud resident of Luton, my journey (to date) has been full of diverse cultures and varied experiences. Raised in a family reflecting a blend of white British, Guyanese, and Portuguese heritage, I learned early on the value of embracing differences and cherishing the beauty of cultural diversity. Guided by the wisdom of my [...]
I want to talk about Coaching and Mentoring and how invaluable it is for the Executive Assistants in their unique role working with Senior Leaders. […]
Is having an ego and mastering self-promotion the same thing? […]
Loneliness in the workplace – something which is rarely discussed openly, but which is certainly being experienced by some of our community. Having now started our EA/PA Mentoring programme and with numerous conversations held, individuals earlier on in their career all the way up to those with many years of experience, can and do experience [...]
When I started working at a Solicitors office at 17 years old, I never dreamed I would end up climbing the ladder of Business Support all the way to a Business Support Manager. […]
In the corporate world, the term “personal branding” often evokes images of purposeful and charismatic CEOs, influential thought leaders, social media influencers, and celebrity business profiles such as Steven Bartlett. […]
