The End of the Business Support Roles? Not Even Close

2025-09-02T09:05:28+00:00May 1, 2025|Blog|

This is not the first time business support has faced a period of change. And it certainly will not be the last. Having worked closely with business support professionals for over a decade, one thing has always stood out to me: this profession moves forward. It evolves, adapts and grows [...]

Hiring an EA: What You Want vs What You Need

2025-09-02T09:05:28+00:00April 29, 2025|Blog|

After over a decade of recruiting Executive Assistants (EAs), I’ve learnt that what many clients think they want in an EA isn’t always what they actually need. It’s a conversation I have time and time again. Often, leaders naturally look for someone who feels familiar;  someone from the same industry, [...]

Why Mentoring Matters: Supporting the Growth of PAs and EAs

2025-09-02T09:05:29+00:00April 15, 2025|Blog|

In the world of business support, Personal Assistants (PAs) and Executive Assistants (EAs) play a vital role. They are trusted partners to senior leaders, relied upon for their judgement, discretion, and ability to keep things moving. Yet despite the weight of responsibility they carry, professional development for PAs and EAs [...]

Changing Careers to Become a PA or EA: What You Need to Know

2025-09-02T09:05:29+00:00April 10, 2025|Blog|

Over the past year, we’ve seen a rise in professionals exploring a career change into PA (Personal Assistant) and EA (Executive Assistant) roles. At Lily Shippen, it’s something we’re asked about almost weekly. Many people want to know how to break into this competitive field without prior experience. [...]

The Recruitment Mistake Too Many Companies Still Make in 2025

2025-09-02T09:05:29+00:00April 8, 2025|Blog|

In 2025, many businesses still underestimate the strategic value of hiring the right business support professionals. These individuals play a critical role in streamlining operations, maintaining company culture and supporting senior leadership, yet recruitment for these roles is often treated as an afterthought. The result is a hiring process that [...]

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