Why Soft Skills Matter in Hiring Business Support Staff
Emotional Intelligence: The Soft Skill That Delivers Hard Results […]
How To Become a Private PA in 2025
Our original blog, How To Become a Private PA, published in 2020, remains one of the most-read articles on the Lily Shippen website. It continues to attract readers looking for practical advice on how to build a successful Private Personal Assistant (PA) career. As the demand for Private PAs increases, we have updated our advice [...]
Top Skills Every EA Should Have in 2025
Top Skills Every EA Should Have in 2025 […]
Spotlight On: St. Michael’s Manchester and the Rise of Business Support Opportunities
Spotlight On: St. Michael’s Manchester and the Rise of Business Support Opportunities […]
You Hired a PA, Not a Mind Reader: Why Clarity Still Matters
There’s a pattern we’ve seen time and time again. […]
5 Common Mistakes Businesses Make When Hiring an EA
5 Common Mistakes Businesses Make When Hiring an EA […]
The End of the Business Support Roles? Not Even Close
This is not the first time business support has faced a period of change. And it certainly will not be the last. Having worked closely with business support professionals for over a decade, one thing has always stood out to me: this profession moves forward. It evolves, adapts and grows with every shift in business [...]
Hire an Executive Assistant in Manchester
Why Hiring an Executive Assistant in Manchester Could Be the Best Decision You Make This Year […]
How to Successfully Onboard a Personal Assistant
Hiring a Personal Assistant (PA) is a valuable step for any executive or organisation. Whether it’s your first time working with a PA or you are rebuilding support after a gap, a structured and well-prepared onboarding process is essential. It sets the tone for the relationship, ensures clarity from the start, and gives your PA [...]
Why Mentoring Matters: Supporting the Growth of PAs and EAs
In the world of business support, Personal Assistants (PAs) and Executive Assistants (EAs) play a vital role. They are trusted partners to senior leaders, relied upon for their judgement, discretion, and ability to keep things moving. Yet despite the weight of responsibility they carry, professional development for PAs and EAs is often overlooked. That’s where [...]
