Addressing Workplace Bullying: Understanding Its Impact and Solutions

I’ve seen first-hand the profound impact that workplace bullying can have on both individuals and organisations. While this issue affects both genders, certain workplace dynamics and role stereotypes can make women, particularly those in roles such as Executive Assistants (EAs) and Personal Assistants (PAs), more vulnerable to this pervasive problem. […]

2025-09-02T09:05:31+00:00June 25, 2024|Blog|

Inspiring the next generation: Starting with Shrewsbury School

I had the privilege of returning to my old school, Shrewsbury School, as a guest speaker for their “Future Leaders” day, organised by the Shropshire Chamber of Commerce. As I reminisced about my school days, I recalled how listening to guest speakers often felt like a chore. Determined to break that cycle, I aimed to [...]

2025-09-02T09:05:32+00:00June 17, 2024|Blog|

How to Retain a Receptionist: Key Strategies for Success

In any organisation, the receptionist plays a pivotal role as the first point of contact for clients, visitors, and employees. Despite their importance, retaining talented receptionists can be a challenge. High turnover rates in this position often stem from a lack of professional development opportunities and clear career pathways. Here, I explore effective strategies to [...]

2025-09-02T09:05:32+00:00June 13, 2024|Blog|

Embracing Empowerment and Building Connections

I recently had the incredible opportunity to attend the “Anything is Possible” event courtesy of the Lily Shippen team, following my participation in their innovative mentoring programme (earlier this year). The event held was held at the Old Trafford Cricket Club last month and was a beacon of inspiration and empowerment, bringing together over 450 [...]

2025-09-02T09:05:32+00:00May 28, 2024|Blog|

Where confidentiality and discretion are at the core of the profession, how can we overcome the solitary nature of the EA role?

As Executive Assistants, we are often the invisible force driving the efficiency and success of our organisations. Behind the scenes, we manage schedules, handle communication, and tackle a myriad of tasks to ensure smooth operations. Yet, despite our integral role, the loneliness which may be experienced can be overwhelming at times, making it crucial to [...]

2025-09-02T09:05:32+00:00May 1, 2024|Blog|

What about the person behind the crown?

We’ve all heard the sayings, “It’s lonely at the top” and “heavy is the head that wears the crown”, but what about the person behind the crown? The one making sure that the crown – in this case the CEO, or other senior leader – is the best that they can be? The ones who [...]

2025-09-02T09:05:32+00:00April 25, 2024|Blog|

The lack of day-to-day interaction with fellow human beings can become isolating over time.

Loneliness in the workplace – something which is rarely discussed openly, but which is certainly being experienced by some of our community. Having now started our EA/PA Mentoring programme and with numerous conversations held, individuals earlier on in their career all the way up to those with many years of experience, can and do experience [...]

2025-09-02T09:05:32+00:00April 9, 2024|Blog|
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