Most businesses don't set out to hire a Chief of Staff. They set out to hire a better EA. The job spec grows, the seniority bar rises, the salary climbs, and somewhere in that process the role quietly stops being an EA role at all. It just hasn't been renamed [...]
The Chief of Staff is one of the most talked-about career moves in business support and operations right now. It is also one of the least understood, which makes sense, because the path into it is anything but standard. We speak with candidates about this role every week: experienced EAs [...]
You've heard the title. You've seen it appearing more frequently in job descriptions, LinkedIn profiles, and leadership team bios. But when someone asks what a Chief of Staff actually does on a Tuesday morning, the answer is rarely straightforward. That ambiguity is by design. The Chief of Staff role in [...]
Over the past decade, the Chief of Staff role has quietly but decisively established itself as one of the most important and influential hires a UK business can make. What was once considered a relatively niche position, more commonly associated with US technology companies or political environments, is now firmly [...]
For founder-led and scaling businesses, hiring senior support is rarely a transactional decision. It is a strategic inflection point. The question of Chief of Staff vs Executive Assistant typically arises when growth has accelerated, complexity has increased, and the cost of misaligned leadership time is becoming visible. Decisions are heavier. [...]
Spotlight On: St. Michael’s Manchester and the Rise of Business Support Opportunities […]
The way we work is shifting once again. After several years of hybrid and remote models, 2025 has brought a clearer direction. Many employers are now expecting staff in the office four days a week. This approach is widely referred to as RTW4 (Return to Work Four Days a Week). [...]
In 2025, many businesses still underestimate the strategic value of hiring the right business support professionals. These individuals play a critical role in streamlining operations, maintaining company culture and supporting senior leadership, yet recruitment for these roles is often treated as an afterthought. The result is a hiring process that [...]
Leeds has firmly established itself as one of the fastest-growing cities in the UK, recognised for its rapid private-sector job growth and diverse economy. With significant expansions in finance, legal, and digital sectors, the city presents a wealth of opportunities for both businesses and professionals. As companies continue to expand [...]
The role of a Chief of Staff has become increasingly prominent in businesses of all sizes, from innovative start-ups to global corporations. Despite its growing importance, the position is often misunderstood, with many unclear on what a Chief of Staff truly does. This misunderstanding is compounded by common misconceptions that [...]
