Hiring a great EA or PA is only half the job. Knowing how to onboard them well is what determines whether that hire becomes one of the best decisions your business makes, or quietly unravels before it ever had a chance to land. Business support roles are uniquely relational. When [...]
You've heard the title. You've seen it appearing more frequently in job descriptions, LinkedIn profiles, and leadership team bios. But when someone asks what a Chief of Staff actually does on a Tuesday morning, the answer is rarely straightforward. That ambiguity is by design. The Chief of Staff role in [...]
Over the past 12 months, one theme has come through consistently in candidate conversations. The hiring process itself is now a major factor in whether professionals choose to progress with an opportunity. This is not about expecting speed at all costs. Most candidates understand that strong businesses often have structured, [...]
This article is written by our HR recruitment specialist, Vic Foster, who works with UK SMEs navigating hiring decisions in a changing employment law landscape. If you run a UK business, there is a particular worry starting to dominate 2026 planning. What if the wrong person is hired and managing [...]
Hiring an Executive Assistant for a CEO is one of the highest-impact people decisions a business can make. When done well, the right Executive Assistant increases leadership capacity, improves decision-making, and creates measurable momentum at the top of the organisation. When done poorly, it becomes a costly mis-hire that drains [...]
For founder-led and scaling businesses, hiring senior support is rarely a transactional decision. It is a strategic inflection point. The question of Chief of Staff vs Executive Assistant typically arises when growth has accelerated, complexity has increased, and the cost of misaligned leadership time is becoming visible. Decisions are heavier. [...]
Running a small business can feel like a constant balancing act. You’re managing clients, handling operations, planning growth, and trying to stay on top of the day-to-day. The reality is, even the most efficient business owners can’t do it all, and that’s where a Virtual Assistant can make a real [...]
A strong Office Manager can transform how a business runs day to day. They bring structure, momentum and calm, often without needing recognition for it. If you’ve ever had an Office Manager who just “gets it”, you’ll know how much difference the right person makes. From keeping operations organised and [...]
When you sit down to write a job advert, it’s easy to forget what it feels like to be on the other side of the process. You know the role inside out, you understand what the business needs, and you’ve got a clear idea of the “perfect candidate.” But candidates [...]
Hiring the right Executive Assistant can be transformative. In London’s business landscape, where expectations are high and time is limited, an exceptional EA doesn’t just provide support, they enhance leadership performance, enable strategic focus, and become an integral part of the company’s success. Yet, despite the importance of the role, [...]
