In today’s evolving business landscape, the need for high-quality executive support remains constant, but how that support is delivered is changing. One of the most common questions founders and senior leaders ask us is whether to hire a Virtual Assistant or an in-house Executive Assistant. […]
For those of you who do not know, I set up Lily Shippen in 2016 when I was 22 years old, after working for a global recruitment firm in London on the secretarial and support desk. I feel incredibly lucky to have landed that role, as it taught me so much about how to recruit [...]
In 2025, the role of the Executive Assistant has evolved significantly and for good reason. No longer just exceptional administrators, today’s EAs are true strategic business partners. […]
South-West London is a fantastic place to build a career in business support. With a mix of start-ups, growing SMEs, and well-established businesses, it offers a steady stream of opportunities for those looking to step into Team Assistant and Personal Assistant roles. […]
When I embarked on my career as a Legal PA in 1991, the workplace looked vastly different from what it does today. Computers were in their infancy, and the tools I relied on were a typewriter and a hefty amount of manual organisation. Back then, the idea of machines assisting with complex tasks or making [...]
In 2024, I highlighted a major issue on my LinkedIn with the National Careers Service’s (NCS) website. Their salary guidance for Personal Assistants was outdated and significantly undervalued the profession. At the time, they listed the average salary for a PA as between £18,000 to £35,000 per annum, a figure that simply did not reflect [...]
Lily Shippen has won the Feefo Gold Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience. […]
Leeds has firmly established itself as one of the fastest-growing cities in the UK, recognised for its rapid private-sector job growth and diverse economy. With significant expansions in finance, legal, and digital sectors, the city presents a wealth of opportunities for both businesses and professionals. As companies continue to expand their operations, the demand for [...]
The role of a Chief of Staff has become increasingly prominent in businesses of all sizes, from innovative start-ups to global corporations. Despite its growing importance, the position is often misunderstood, with many unclear on what a Chief of Staff truly does. This misunderstanding is compounded by common misconceptions that frequently blur the lines between [...]
The festive season is upon us, and while it brings joy and celebration, it can also present unique challenges for businesses. With employees taking well-earned holidays, the need for additional support becomes crucial to keep operations running smoothly. Temporary recruitment offers the perfect solution, particularly for Executive Assistants, Personal Assistants, Office Managers and Receptionists. [...]
