For founder-led and scaling businesses, hiring senior support is rarely a transactional decision. It is a strategic inflection point. The question of Chief of Staff vs Executive Assistant typically arises when growth has accelerated, complexity has increased, and the cost of misaligned leadership time is becoming visible. Decisions are heavier. [...]
Running a small business can feel like a constant balancing act. You’re managing clients, handling operations, planning growth, and trying to stay on top of the day-to-day. The reality is, even the most efficient business owners can’t do it all, and that’s where a Virtual Assistant can make a real [...]
A strong Office Manager can transform how a business runs day to day. They bring structure, momentum and calm, often without needing recognition for it. If you’ve ever had an Office Manager who just “gets it”, you’ll know how much difference the right person makes. From keeping operations organised and [...]
The Executive Assistant role has changed significantly, particularly in growing and founder-led businesses. While many businesses still hire with a traditional support model in mind, high-performing Executive Assistants now operate at a very different level. They bring clarity, structure and momentum to businesses where complexity increases faster than systems can [...]
When you sit down to write a job advert, it’s easy to forget what it feels like to be on the other side of the process. You know the role inside out, you understand what the business needs, and you’ve got a clear idea of the “perfect candidate.” But candidates [...]
When you work in a fast-paced support role, it’s easy to move from one task to the next without pausing to reflect on what you’ve achieved. Business Support professionals are often the ones holding everything together behind the scenes, yet their successes are rarely shouted about. You solve problems quietly, [...]
Hiring the right Executive Assistant can be transformative. In London’s business landscape, where expectations are high and time is limited, an exceptional EA doesn’t just provide support, they enhance leadership performance, enable strategic focus, and become an integral part of the company’s success. Yet, despite the importance of the role, [...]
It’s easy to feel lost in your career when you’re not sure what comes next. You might be in a role that feels comfortable but no longer stretches you, or you might know you’re ready for more responsibility without quite knowing what that looks like. Standing still for too long [...]
Budgets are announced with a lot of noise, but most people want the same thing: a clear explanation of what it means for their day-to-day lives. For Executive Assistants, Personal Assistants, Office Managers, Operations professionals and the employers who rely on them, the picture today is more practical than political. [...]
A quick note before you start: this is a longer read, about 2,500 words but I wanted to share my story in full. If you’re reading this with a coffee, you’re in for a proper sit-down piece that charts my journey from apprenticeship to EA. The Beginning - My journey [...]
