Not every employer invests in your development. Some don't have the budget. Some don't have the structure. Some simply don't prioritise it. If you're an EA or PA working in a fast-paced environment, it can feel like the expectation is that you show up, perform, and somehow figure out the [...]
If you are looking for Executive Assistant salary data for the UK, you are probably doing one of two things: working out whether what you are being paid reflects what you actually do, or trying to set a budget for a hire you cannot afford to get wrong. Either way, [...]
There is a pattern we see repeatedly in our work, and our 2026 Salary Survey has confirmed it with data: Business Support professionals are doing more than ever, taking on more responsibility than ever, and being rewarded at a rate that has not kept pace with either. If that sounds [...]
Every year, the question at the top of almost every EA and PA's mind is the same: am I being paid what I'm worth? And every year, the answer gets more complicated. The 2026 Lily Shippen Salary Survey, our most comprehensive to date, gives a clear, data-led view of what [...]
You've heard the title. You've seen it appearing more frequently in job descriptions, LinkedIn profiles, and leadership team bios. But when someone asks what a Chief of Staff actually does on a Tuesday morning, the answer is rarely straightforward. That ambiguity is by design. The Chief of Staff role in [...]
Over the past few years, the Executive Assistant profession has experienced a noticeable shift. From the outside, it can appear that the market is thriving. Salaries have increased in many areas, the role has gained long overdue recognition, and more people are talking about long term career progression, strategic partnership, [...]
The UK Employment Rights Act 2025 is one of the most significant developments in employment law in recent years. Designed to modernise workplace rights and strengthen protections for workers, the Act introduces a range of changes that employers need to prepare for, and employees should be aware of. While not [...]
When you sit down to write a job advert, it’s easy to forget what it feels like to be on the other side of the process. You know the role inside out, you understand what the business needs, and you’ve got a clear idea of the “perfect candidate.” But candidates [...]
It’s easy to feel lost in your career when you’re not sure what comes next. You might be in a role that feels comfortable but no longer stretches you, or you might know you’re ready for more responsibility without quite knowing what that looks like. Standing still for too long [...]
Budgets are announced with a lot of noise, but most people want the same thing: a clear explanation of what it means for their day-to-day lives. For Executive Assistants, Personal Assistants, Office Managers, Operations professionals and the employers who rely on them, the picture today is more practical than political. [...]
