Over the past decade, the Chief of Staff role has quietly but decisively established itself as one of the most important and influential hires a UK business can make. What was once considered a relatively niche position, more commonly associated with US technology companies or political environments, is now firmly embedded within the UK’s commercial [...]
Over the past 12 months, one theme has come through consistently in candidate conversations. The hiring process itself is now a major factor in whether professionals choose to progress with an opportunity. This is not about expecting speed at all costs. Most candidates understand that strong businesses often have structured, multi-stage hiring processes. What matters [...]
This article is written by our HR recruitment specialist, Vic Foster, who works with UK SMEs navigating hiring decisions in a changing employment law landscape. If you run a UK business, there is a particular worry starting to dominate 2026 planning. What if the wrong person is hired and managing them out later is no [...]
Hiring an Executive Assistant for a CEO is one of the highest-impact people decisions a business can make. When done well, the right Executive Assistant increases leadership capacity, improves decision-making, and creates measurable momentum at the top of the organisation. When done poorly, it becomes a costly mis-hire that drains time, energy, and confidence. This [...]
For founder-led and scaling businesses, hiring senior support is rarely a transactional decision. It is a strategic inflection point. The question of Chief of Staff vs Executive Assistant typically arises when growth has accelerated, complexity has increased, and the cost of misaligned leadership time is becoming visible. Decisions are heavier. The founder’s role is stretching. [...]
Running a small business can feel like a constant balancing act. You’re managing clients, handling operations, planning growth, and trying to stay on top of the day-to-day. The reality is, even the most efficient business owners can’t do it all, and that’s where a Virtual Assistant can make a real difference. A Virtual Assistant, or [...]
A strong Office Manager can transform how a business runs day to day. They bring structure, momentum and calm, often without needing recognition for it. If you’ve ever had an Office Manager who just “gets it”, you’ll know how much difference the right person makes. From keeping operations organised and managing suppliers, to supporting onboarding, [...]
The Executive Assistant role has changed significantly, particularly in growing and founder-led businesses. While many businesses still hire with a traditional support model in mind, high-performing Executive Assistants now operate at a very different level. They bring clarity, structure and momentum to businesses where complexity increases faster than systems can keep up. This distinction matters. [...]
When you sit down to write a job advert, it’s easy to forget what it feels like to be on the other side of the process. You know the role inside out, you understand what the business needs, and you’ve got a clear idea of the “perfect candidate.” But candidates don’t see that context. They [...]
When you work in a fast-paced support role, it’s easy to move from one task to the next without pausing to reflect on what you’ve achieved. Business Support professionals are often the ones holding everything together behind the scenes, yet their successes are rarely shouted about. You solve problems quietly, anticipate needs before they arise [...]
