Chief of Staff Job Description Template

At Lily Shippen, we know that a Chief of Staff is a pivotal role that drives efficiency, aligns leadership with key objectives, and ensures that a company’s operations run smoothly at the highest level. Whether you’re a fast-growing startup or a well-established corporation, hiring a Chief of Staff can be the key to scaling your business, improving executive productivity, and aligning strategic priorities across teams.

This comprehensive Chief of Staff job description template is designed to help you attract the very best talent for this vital role, whether you’re recruiting in London, Manchester, Birmingham, Cheshire, Leeds, or for remote positions.

Chief of Staff Job Description

Job Title: Chief of Staff
Location: [Specify Location – e.g., London, Manchester, Remote, etc.]
Reports to: [Specify, e.g., CEO, Founder, Executive Team]
Salary: [Include range or competitive, based on market]
Type: [Full-time, Part-time]

Role Overview:

The Chief of Staff is a high-level, strategic role responsible for overseeing the operations of the executive team, managing cross-functional projects, and ensuring that business objectives are achieved. Acting as a right-hand to the CEO or senior leadership, the Chief of Staff provides critical support in decision-making, drives key initiatives, and ensures that organisational goals are aligned across departments. This role requires exceptional leadership, business acumen, and problem-solving skills.

An ideal candidate for the Chief of Staff role will have experience in senior management, the ability to work across teams, and the strategic foresight to anticipate challenges and opportunities before they arise. The Chief of Staff is often seen as a trusted advisor and confidant to the CEO, playing a crucial role in the success of the organisation.

Key Responsibilities:

• Strategic Leadership: Partner with the CEO and senior leadership team to shape company strategy, set priorities, and ensure alignment across the organisation.

• Project Management: Lead cross-functional projects and initiatives, ensuring all teams work towards common objectives and deliver results on time.

• Operational Efficiency: Oversee day-to-day operations and streamline processes to enhance productivity and improve workflow throughout the company.

• Decision-Making Support: Provide analysis, insights, and recommendations to the executive team, helping inform strategic decisions.

• Communication & Liaison: Act as a central point of communication between the CEO, senior leaders, and external stakeholders, ensuring transparency and clarity.

• Problem-Solving: Identify potential roadblocks, manage risk, and proactively find solutions to challenges facing the business.

• Team Leadership: Support the leadership team in managing key staff and building effective teams to drive company growth.

• Performance Monitoring: Track key performance metrics, ensuring that business objectives are met and helping to refine strategy as needed.

• Event & Meeting Coordination: Oversee planning and execution of leadership meetings, off-site events, and internal initiatives.

Key Skills & Experience:

• Leadership Experience: Proven experience in senior leadership or executive roles, ideally as a Chief of Staff, Operations Director, or similar.

• Strategic Thinking: Strong strategic and analytical skills, with the ability to think big-picture while managing the details.

• Project Management Expertise: Experience in managing large-scale projects across departments, ensuring timely delivery and alignment with business goals.

• Business Acumen: Deep understanding of business operations, with the ability to drive change and improve performance across teams.

• Communication Skills: Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.

• Problem-Solving: A proactive, solution-oriented mindset with the ability to foresee challenges and address them effectively.

• Tech-Savvy: Proficiency in modern project management tools, Microsoft Office Suite, and data analysis software.

Why This Role is Strategic:

At Lily Shippen, we recognise that a Chief of Staff doesn’t just manage tasks—they drive the company’s long-term success. As a key figure in the leadership team, the Chief of Staff ensures that the CEO’s vision is executed effectively and that operational goals align with broader business objectives. Whether you’re recruiting for a dynamic office in London or Manchester or hiring for a remote role, having a strong Chief of Staff can transform your company’s efficiency and leadership capacity.

Career Progression:

The role of Chief of Staff offers exceptional opportunities for career advancement.  With exposure to high-level strategy, leadership decisions, and the inner workings of a company, the Chief of Staff position provides a broad platform for future leadership roles.

At Lily Shippen, we specialise in recruiting talented professionals for strategic roles like this, and we partner with companies across the UK to find the perfect Chief of Staff who can take your business to the next level.

Why Work With Us:

At Lily Shippen, we take pride in placing exceptional Chiefs of Staff into roles where they can thrive and make a real impact. We understand the strategic importance of this role and how crucial it is for business success. Whether you're hiring for a Chief of Staff position in London, Manchester, Birmingham, Cheshire, Leeds, or remotely, we can help you find the right fit for your organisation.

With our deep expertise in Chief of Staff recruitment, we ensure that your leadership team is supported by top-tier talent, enabling you to achieve your business goals with confidence.