Corporate Receptionist Job Description

At Lily Shippen, we understand the importance of a Corporate Receptionist as the first point of contact for your business. Whether it’s greeting clients, managing communications, or ensuring the smooth running of front office operations, the right receptionist can make all the difference. If you're looking to hire a receptionist in London, City of London, Manchester, Cheshire, or beyond, our job description template will help you recruit the perfect candidate—whether for a temporary or permanent role.

Corporate Receptionist Job Description

Job Title: Corporate Receptionist
Location: [Specify Location – e.g., London, City of London, Manchester, Cheshire]
Reports to: [Specify e.g., Office Manager, HR Manager]
Salary: [Competitive, based on market rates]
Type: [Full-time, Part-time, Temporary, Permanent]

Role Overview:

A Corporate Receptionist plays a vital role in creating a professional and welcoming environment for clients, partners, and employees. They are responsible for managing front-of-house duties, including greeting visitors, answering phone calls, and handling administrative tasks. The ideal candidate is polished, organised, and efficient, with excellent communication skills and the ability to multitask.

This role is pivotal in maintaining the company's image and ensuring smooth day-to-day operations. Whether you’re recruiting a receptionist in London, Manchester, or Cheshire, our job description will help you find the ideal candidate to meet your corporate needs.

Key Responsibilities:

• Greet and Welcome Guests: Act as the first point of contact for visitors, creating a positive and professional first impression.

• Phone and Email Management: Answer incoming calls, direct them to the appropriate departments, and manage emails efficiently.

• Appointment Scheduling: Manage meeting rooms and appointments for clients and staff, ensuring a well-organised schedule.

• Administrative Support: Assist with various office tasks, including managing mail, ordering office supplies, and handling couriers.

• Maintain Front Office Area: Ensure the reception area is tidy, presentable, and equipped with all necessary materials (e.g., brochures, forms).

• Visitor Management: Register guests, issue visitor badges, and manage security procedures, ensuring a smooth check-in and check-out process.

• Support Events: Assist in planning and organising company events, including booking rooms and greeting attendees.

Key Skills & Experience:

• Customer Service Skills: Friendly and professional with a customer-first approach.

• Communication: Excellent verbal and written communication skills.

• Organisational Skills: Ability to manage multiple tasks while maintaining attention to detail.

• Time Management: Strong time-management skills, ensuring efficient handling of day-to-day tasks.

• Tech-Savvy: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and reception management software.

• Professional Demeanour: Ability to represent the company with professionalism at all times.

Qualifications:

• Previous experience in a corporate receptionist or customer service role (preferred).

• Proficiency in office software and administrative tools.

• Strong organisational and communication skills.

Temporary vs. Permanent Receptionist Roles:

At Lily Shippen, we can help you recruit a receptionist for both temporary and permanent positions, depending on your business needs. Temporary receptionists are ideal for covering short-term gaps or busy periods, while a permanent receptionist provides long-term stability and continuity for your front-of-house operations. Whether you're hiring for London, City of London, or Manchester, we ensure that you find the right candidate for your specific requirements.