We are currently recruiting a Chief of Staff to work closely with the Senior Leadership team of a financial services business focused on investments in the legal sector.

Chief of Staff

Contract Type: Permanent role

Location: Office Based, City, London

Salary: £90,000 - £130,000 + per annum (DOE). Competitive salary with performance-based bonuses and benefits package, including health

The successful candidate will join a small, entrepreneurial team focusing on high value and complex legal matters in a new and innovative area of legal and financial services. The candidate will have the opportunity to take on responsibility of implementing new systems and processes and driving efficiency across the business as a whole.

Key Areas of Responsibility:

• Strategy, business planning and implementation  
• Team culture, personal development and performance
• Operational efficiency including improvements in business development and other key areas
• Business risk analysis, risk and compliance processes and FCA regulation
• Internal (team, stakeholders) and external (marketing, brand equity, PR) communications

Education and Experience:

• A bachelor's degree in business administration, management, or a relevant field
• Advanced degree (e.g., MBA, MA) preferred but not essential
• Significant experience in relevant roles of 7+ years
• Experience of working legal and/or financial services
• A focus on delivery roles in operations is highly valued
• Experience in a smaller and newer organisation would be an advantage

  Person Specification: 

• Thrives in an interdisciplinary and collaborative team and contributes to delivering high quality work at speed
• Comfortable adapting to a wide range of projects, many of which will be unfamiliar, and is able to drive them to completion
• Understands risk management and assessment principles and is comfortable making tough decisions quickly
• Maintains focus on the things that matter in a busy and distracting environment
• Demonstrates leadership and sets an example to the team for professionalism, work ethic, delivery and client service
• Mentors and develops junior staff and enhances the performance and motivation of the team as a whole
• Addresses and manages workplace bottlenecks and tensions in a constructive and proactive manner
• Understands stakeholder and client dynamics and communicates effectively with a wide range of audiences

 Compensation and Benefits:

• Competitive base salary with performance-based bonuses.
• Benefits package, including health
• Professional development opportunities and a collaborative work environment.

As a trusted adviser, operational leader, and problem solver, the Chief of Staff will require exceptional leadership, organisational, and communication skills. You’ll be excited to work in a fast-paced, dynamic environment, bridging the gap between vision and execution, directly contribution to the team’s overall success.

Lily Shippen is a leading business and executive support recruitment agency in the UK, specialising in Chief of Staff recruitment. We connect businesses with top-tier talent for senior support roles, ensuring companies find professionals with the skills to manage high-level operations and executive support. Our expertise spans across industries, including finance, M&A, and investment firms, where the need for experienced and discreet Chief of Staff professionals is crucial to driving business growth.

Whether you’re hiring a Chief of Staff in London, Manchester, Birmingham, or Cheshire, we offer tailored recruitment solutions for permanent, contract, and temporary roles. Our recruitment services also cover key business support roles, including Executive Assistants, Personal Assistants, Office Managers, Private PAs, and HR professionals.