Executive Assistant and Operations Manager
Location: City of London
Salary: Up to £45,000 per annum
Contract: Permanent

A dynamic opportunity has arisen for an Executive Assistant and Operations Manager to join an incredible organisation that is making waves in their industry.

This is an amazing chance to be part of a thriving business, where you will be the linchpin, helping elevate the organisation to new heights. Working closely with the Founder, you will be instrumental in driving the growth and success of the business. This role combines elements of executive assistance and operations management, offering a unique opportunity to make a significant impact and rapidly advance your career.

Join a company that is disrupting the industry and setting a new standard of excellence, with a passionate commitment to culture.

The role will be tailored around the individual's strengths but will include the following responsibilities:

Executive Assistant Responsibilities:

• Diary Management: Efficiently manage the Founder's and team's calendars, scheduling appointments, meetings, and events to optimise time management and productivity.
• Office Management: Oversee daily office operations, ensuring a smooth and functional work environment, including maintaining office supplies, handling vendor relationships, and addressing administrative needs.
• Meeting Coordination: Arrange and coordinate meetings, both internally and externally, including setting up conference calls, booking meeting rooms, and preparing necessary materials.
• Project Coordination: Liaise with clients and candidates throughout the search process, scheduling interviews, providing updates, and ensuring a seamless experience.
• Documentation Preparation: Create client-ready documentation such as project proposals, status reports, and presentations to support business development efforts.
• Travel Organisation: Coordinate travel arrangements for team members, including flights, accommodation, and transportation, ensuring compliance with travel policies and budgets.

Marketing:

• Content Creation & Social Media: Develop engaging content for various marketing channels, including social media platforms, newsletters, and blog posts, to increase brand visibility and engagement.
• Branding: Assist in maintaining and evolving the company's brand identity across all marketing materials and communications.
• Presentation Development: Design and create compelling pitch decks and presentations to support sales and marketing initiatives.

HR:

• Recruitment and Onboarding: Support the internal recruitment process by posting job openings, screening candidates, and coordinating interviews, while facilitating onboarding for new hires.
• HR Issue Management: Address and resolve HR-related inquiries and issues from employees, providing guidance to maintain a positive work environment.
• Culture Building: Contribute to fostering a positive company culture by organising team-building activities and celebrations.

Operations:

• Process Improvement: Identify opportunities to streamline and enhance internal processes and workflows to increase efficiency and productivity.

Leadership:

• Team Management: Provide informal leadership and support to team members, collaborating with the Founder to foster a cohesive team dynamic.
• Meeting Facilitation: Organise and lead team meetings, ensuring effective communication on goals and project updates.

Finance:

• Payroll Processing: Assist in processing payroll for employees, ensuring accuracy and compliance with regulations.
• Invoicing: Prepare and send invoices to clients accurately and on time, tracking payments and following up on outstanding balances.
• Bookkeeping Tasks: Assist with basic bookkeeping tasks such as reconciling accounts and managing financial documentation.

Person Specification:

• Action-oriented self-starter with a "make it happen" mentality.
• Excellent communication and collaboration skills across all levels and backgrounds.
• High emotional intelligence, fostering quick rapport with clients, candidates, and colleagues.
• Ambitious team player dedicated to maintaining impeccable standards and challenging norms.

This role offers a salary of up to £45,000 and a hybrid working model, with the flexibility of working from home three days per week.

Don't miss out on this opportunity to join a dynamic team and contribute to the growth and success of an innovative organisation based in the City of London!

Lily Shippen – Experts in Executive Assistant Recruitment

Lily Shippen are experts in recruiting top business support and Human Resources talent, including Personal Assistants, Executive Assistants, Private PAs, and Office Managers, as well as Generalists, L&D, Recruitment (Experienced and Graduate), and HR Operations. We work with clients across the UK, including those based in London, from our offices in London and Manchester, as well as servicing international and remote roles.