Position: Operations Manager (Full-Time, Hybrid)
Location: London (Hybrid with remote work and office attendance at least once a week)
Experience Level: Mid to Senior level

An outstanding opportunity has arisen for an experienced Operations Manager to join a growing start-up Executive Search firm with exciting future plans. Since its inception, the business has experienced rapid growth and is now seeking a talented individual who is passionate about recruitment and executive search to lead initiatives around process improvement and strategic business planning.

In this role, you will work closely with the CEO/Founder, embracing the company’s vision and culture while applying your expertise in business operations and best practices to help drive the company’s expansion plans and future achievements.

Key Responsibilities:

• Leading the strategic business planning and process improvement initiatives to support the company's growth.
• Collaborating closely with the CEO/Founder to implement business operations strategies.
• Applying your knowledge of start-up and scale-up environments within the Executive Search or Recruitment industry to help deliver business expansion plans.
• Managing multiple projects simultaneously, ensuring deadlines are met and objectives are achieved.
• Utilising project management and problem-solving skills to identify and implement improvements across the business.
• Overseeing the company's use of IT systems such as Office 365, CRM, ATS, and Teams to ensure efficiency.
• Communicating effectively with internal and external stakeholders, demonstrating outstanding written and verbal communication skills.
• Ensuring all business processes are optimised, paying close attention to detail.

Person Specification:

• Extensive experience in a start-up or scale-up environment, preferably within the Executive Search or Recruitment sector.
• Strong project management skills with the ability to handle multiple tasks simultaneously.
• A proactive problem-solver with creative thinking abilities.
• Advanced IT skills, including experience with Office 365, CRM, ATS, and Teams.
• Exceptional communication skills, both written and verbal.
• Strong attention to detail and multitasking abilities.

Salary and Benefits:

• Up to £50,000 per annum (DOE).
• Performance-related discretionary bonus.
• Hybrid working arrangement, with remote work and attendance at London-based offices at least once a week.

Lily Shippen – Leading Operations Manager Recruitment in London. At Lily Shippen, we specialise in recruiting top talent for Operations Managers, Executive Assistants, and Business Support roles in London and across the UK. Our expert recruitment services cover temporary, permanent, and fixed-term contract roles, helping businesses find exceptional candidates to support their growth. With offices in London and Manchester, we provide recruitment solutions for companies across the UK and internationally.