Operational Support Position
Location: Manchester City Centre
Salary: Up to £30,000 per annum (DOE) plus benefits
Contract: Permanent, Full-Time, Hybrid (3 days in-office, 2 days remote)

An exciting opportunity has arisen for a proactive Operational Support professional to join a friendly and dynamic organisation based in Manchester city centre. This newly created role is ideal for a candidate with experience in operational support or related functions, offering the chance to shape and build the role over time.

Key Responsibilities:

• Compliance and Audits: Support health & safety compliance and external audits.
• Event Organisation: Coordinate and manage office events, team gatherings, socials, and seasonal celebrations.
• Internal Communications: Compile and circulate internal updates, including new starter announcements and team events.
• New Starter Support: Arrange equipment and manage software licenses for new team members, oversee company mobile devices and internal phone systems.
• Sustainability Initiatives: Act as the key contact for sustainability, representing the company's green initiatives, and maintaining ISO certifications.
• ISO and Accreditation Management: Maintain essential ISO certifications, manage audits (ISO 9001 and ISO 20121), and ensure relevant documentation is up-to-date.
• Cross-Team Collaboration: Build strong relationships across departments, providing support and regular updates on operational and sustainability initiatives.
• Questionnaires and Tenders: Complete data security questionnaires, environmental questionnaires, and company-related PQQs as part of tender processes.
• General Administrative Support: Provide support across various teams, including covering absences as needed.

Person Specification:

• Experience in an operational support or related role.
• Confident, personable, and approachable.
• Ability to embed within the business and build long-standing internal and external relationships.
• Strong multitasking skills with the ability to meet strict deadlines.
• High attention to detail and the ability to work in a fast-paced environment.
• A passion for sustainability and environmental initiatives.

This is a fantastic opportunity to make a significant impact within a welcoming and forward-thinking organisation, where you'll play a key role in supporting the business’s growth and sustainability agenda.

Lily Shippen – Experts in Business Support Recruitment

Lily Shippen’s business support team specialises in recruiting top Operational Support, Personal Assistants, Executive Assistants, Office Managers, and other administrative talent for temporary, permanent, and fixed-term roles. Based in London and Manchester, we connect businesses with exceptional talent across the UK and internationally.