Personal Assistant to Operations Director & Digital and Tech Director

Manchester City Centre

Contract - Permanent

Salary - £35,000 - £36,000 per annum + 10% Bonus 

An exciting opportunity has arisen for a highly organised and proactive Personal Assistant to join our client, in a newly created role supporting the Operations Director and Digital & Tech Director. This Manchester-based position offers a chance to provide pivotal support in a fast-paced, forward-thinking environment.

Key Benefits:

• Competitive salary up to £36,000, plus a 10% annual bonus
• 25 days annual leave plus bank holidays (increases with service)
• Private healthcare and contributory pension scheme (up to 14% employer contributions)
• Agile working environment in the heart of Manchester City Centre
• Structured professional development through dedicated L&D resources
• Employee rewards portal, free eye tests, and 4x salary death in service benefit

Role Responsibilities:

• Calendar & Meeting Management: Efficiently manage the directors' calendars, ensuring their time is optimised and relevant documents are prepared in advance.
• Email & Call Handling: Prioritise, screen, and respond to enquiries; draft responses or delegate as appropriate.
• Documentation & Filing: Maintain secure and accessible electronic and paper filing systems aligned with data protection standards.
• Event Coordination: Organise team meetings, arrange logistics, and manage travel itineraries to facilitate smooth operations.
• Board & Committee Support: Ensure the timely preparation, collation, and submission of board papers and meeting documents.
• Stakeholder Liaison: Foster effective communication across directorates, liaising closely with heads of departments and supporting collaborative objectives.
• Project Assistance: Take ownership of ad hoc projects and administrative tasks to support efficiency across the directorates.
• Union & ELT Meetings: Support trade union interactions and attend ELT/SLT meetings, recording minutes and following up on action items.

Person Specification:

• Proven experience as a PA within a senior executive environment, preferably in a regulated industry
• Strong interpersonal skills with an assertive and organised approach
• Skilled in Microsoft Office, with the ability to manage complex information and communicate clearly
• Highly confidential, detail-oriented, and able to influence at all levels
• Ability to work independently and under pressure to meet demanding deadlines

If you are a seasoned Personal Assistant with a track record of supporting high-level executives and a desire to work within a dynamic organisation, this role provides an excellent platform for your career.

Lily Shippen – Expert Executive Assistant, Personal Assistant, and Business Support Recruitment in London, Manchester, Cheshire, and Remote

Lily Shippen is a leading recruitment agency specialising in Executive Assistant (EA), Personal Assistant (PA), Office Manager, and Chief of Staff recruitment across London, Manchester, Cheshire, and nationwide. We are renowned for connecting companies with exceptional business support professionals, including EAs, PAs, Receptionists, Private PAs, Office Managers, Operations Managers, and Chief of Staff roles. Our services cover temporary, permanent, and fixed-term contracts, tailored to your hiring needs. With offices in both London and Manchester, we provide recruitment solutions for businesses locally, nationally, and internationally. Whether you need to hire a Personal Assistant in Manchester, a Chief of Staff in Cheshire, or an Office Manager in London, Lily Shippen is your trusted partner for finding high-calibre candidates.