Receptionist – Private Equity Firm
Location: West End, London
Salary: Competitive with Benefits
Contract: Permanent

An exciting opportunity has arisen for a Receptionist to join a dynamic, fast-growing private equity firm based in the West End. Working alongside another receptionist, you will provide full meet-and-greet duties, manage meeting rooms, and liaise with in-house catering teams to ensure each guest's experience is exceptional. This role is available due to internal promotion and offers a fantastic opportunity to join a business that prides itself on developing its people and providing long-term career growth.

Main Duties and Responsibilities:

• First point of contact for all incoming calls on the reception switchboard.
• Greet guests upon arrival; make refreshments when the Hospitality Assistant is absent.
• Maintain the order and appearance of the reception area and all meeting rooms, ensuring AV equipment is working correctly.
• Manage the meeting room booking system; conduct morning checks of daily bookings and liaise with the Hospitality Assistant for schedule alignment.
• Manage desk allocation in coordination with the EAs and Office Manager for London employees and visiting staff.
• Perform daily office walkarounds to ensure tidiness, check room temperatures, ensure fire exits are clear, and stock printer areas with paper and toner.
• Coordinate the resolution of any faults by logging requests with IT, the Hospitality Assistant, cleaners, maintenance, security, catering, or other third parties as appropriate.
• Order and assemble catering/lunch for company meetings when the Hospitality Assistant is absent.
• Conduct physical checks of existing stationery and health and safety supplies, sourcing and placing orders as needed.
• Liaise with the Hospitality Assistant and general building management to report building issues/faults and monitor progress.
• Prepare the Reception handover document for the security guard taking over the night/weekend/holiday shifts.
• Conduct weekly updates of laptops used for meeting room AV operation, completing systems updates as per IT team instructions (training provided).
• Assist with administrative support, including photocopying, scanning, faxing, document maintenance, typing, printing, and binding presentations.
• Process company expenses for key managers.
• Manage staff requests for taxis, post, and courier bookings.
• Provide ad-hoc assistance with event bookings as required by the Corporate Engagement Coordinator.

Skills Required:

• Minimum two years’ experience in a customer-facing, reception, or hospitality role.
• Proactive, energetic, and self-starter attitude.
• Thrives in a fast-paced, dynamic environment.
• Strong organisational and multi-tasking skills.
• Ability to think quickly on your feet.
• Open, friendly, and enjoys interacting with diverse people.
• Intermediate/advanced Microsoft Office skills, especially Word, Excel, and PowerPoint.

Terms:

• Monday to Friday, alternating between shifts of 09:00 – 17:30 or 09:30 – 18:00.
• Breakfast and lunch provided.
• Comprehensive suite of company benefits.

This is a highly regarded business in growth mode, offering an excellent range of benefits, including free breakfast and lunch, 28 days of holiday, and a discretionary bonus. This is an ideal role for a customer service-focused, articulate, and proactive individual who is quality-driven, highly organised, and capable. If you are looking for an opportunity to progress your career within private equity and work within a motivated, collaborative, and welcoming business, then this is the opportunity for you!

Lily Shippen – Experts in Business Support Recruitment

Lily Shippen’s business support team specialises in recruiting top-tier secretarial, office administration, and business support talent, including Personal Assistants, Executive Assistants, Private PAs, and Office Managers for temporary, permanent, and fixed-term roles. We connect businesses with exceptional talent across the UK from our offices in London and Manchester, as well as servicing international and remote roles.