Senior Clinical Secretary/Personal Assistant – Leading Veterinary Institution | Salary: Up to £36,000

We are seeking a highly skilled and organised individual to take on the pivotal role of Senior Clinical Secretary/Personal Assistant at a world-leading veterinary institution.

As the heartbeat of the administrative operations, you will play a crucial role in supporting the Clinical Director and Hospital Director, contributing to the seamless functioning of the renowned veterinary institution. You will work closely with a team of Specialists and line manage two Clinical Secretaries.

Responsibilities Include:

For the PA Role:

• Efficiently manage Clinical Director and Hospital Director diaries.
• Coordinate travel arrangements for clinicians and the Hospital Director.
• Attend and document meetings, including those at the Board level.
• Manage visitor schedules on behalf of the Hospital Director.
• Provide essential support for clinical letters, references, and correspondence.
• Assist in planning conferences, workshops, and other events.
• Greet visitors on behalf of the Directors.

For the Senior Clinical Secretary Role:

• Line manage other Clinical Secretaries, offering guidance and feedback.
• Perform accurate audio and copy typing of clinician correspondence.
• Ensure timely distribution of routine letters and test results.
• Respond to queries from referring Primary Care Veterinarians (PCVs).
• Maintain meticulous office files and patient records.
• Uphold high levels of attention to detail.
• Contribute to database maintenance and backups.
• Manage office supplies and equipment.

Person Specification:

• Proven experience in a similar administrative role within a veterinary or healthcare setting.
• Proven line management experience.
• Strong organisational and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Proficient in audio and copy typing.
• Familiarity with veterinary terminology is a plus.

Working hours are 9.30 am - 5.30 pm Monday - Friday, with the option to work from home one day per week.

Salary:

The salary for this role is up to £36,000 DOE plus benefits.

Lily Shippen is a leading business and executive support recruitment agency recruiting roles in Central London and across the UK, including Manchester, Leeds, Birmingham, Liverpool, Bristol, and Sheffield. We specialise in recruiting for positions such as Senior Clinical Secretaries, Executive Assistants, and Personal Assistants, connecting businesses with exceptional talent. Our expertise extends to secretarial recruitment, enabling you to hire skilled professionals for your organisation. We support various roles, including office management and HR positions, ensuring access to top candidates for founders, businesses, celebrities, and private roles. Whether you’re seeking temporary, permanent, or fixed-term contracts, we help you find the right fit for your business.