PA Team Lead
Location: Manchester or Birmingham (Hybrid – 2–3 days in the office, rest working from home)
Salary: Up to £45,000 per annum (DOE) plus benefits
A unique and exciting opportunity has arisen for an established Personal Assistant with line management experience to join a forward-thinking, international real estate consultancy firm at either their Manchester or Birmingham office on a full-time permanent basis.
This role combines hands-on PA support to 2 Directors with the responsibility of managing and developing a growing PA team. It’s an excellent opportunity for someone looking to take the next step in their career by contributing to the creation of a high-performing PA function in a global business.
Key Responsibilities:
- Providing effective PA support to the Management Board and Operational Directors.
- Driving a high-performance culture within the Operations PA team.
- Managing, mentoring, and developing the PA team, promoting company values and the One Team culture.
- Ensuring standardisation and consistency across the team with a focus on continuous improvement.
- Building a collaborative and continuous improvement culture within the team through training and knowledge sharing.
- Collaborating with leadership to proactively manage business demand, allocating resources efficiently and transitioning new work smoothly.
- Acting as an ambassador for the PA function and showcasing its value across the business.
- Supporting department managers with new initiatives, projects, and change management.
Skills & Experience Required:
- Proven experience in people and performance management, ideally within a professional business support environment.
- Experience standardising and improving processes and ways of working.
- Demonstrable ability to identify opportunities and implement effective business solutions.
- Strong stakeholder management skills, particularly with senior leadership.
- Proficiency in Microsoft applications, including Teams and SharePoint; experience with platforms like Monday.com or Microsoft Project is desirable.
- Resilience, initiative, and a proactive, solution-oriented mindset.
- Excellent organisational skills and the ability to manage multiple team members and stakeholders effectively.
Benefits:
- 25 days holiday plus bank holidays, and your birthday off.
- Life assurance and private medical insurance.
- 5% employer pension contribution.
- Season ticket loan and employee assistance programme.
- Gym discounts and eyecare vouchers with Specsavers.
- Cycle-to-work and EV car schemes.
- Longevity awards and social events, including pay-day drinks, quarterly lunches, quiz nights, charity events, and more.
This is a varied and rewarding role for a proactive individual with excellent organisational skills, attention to detail, and a passion for the PA profession. It’s a fantastic opportunity to contribute to a high-performing, collaborative environment while developing and mentoring others.
How to Apply:
If you are an experienced PA looking for a hybrid role with people management responsibilities, apply now!
Lily Shippen is a leading business and executive support recruitment agency in the UK. We recruit a broad range of HR positions and connect businesses with exceptional talent. Our expertise extends to secretarial recruitment, ensuring you can hire a Personal Assistant with the skills needed to drive your business forward.
We recruit for various roles, including Executive Assistants, Personal Assistants, Private PAs, Office Managers, and Chief of Staff positions, as well as supporting founders, businesses, celebrities, and private households. Our recruitment services span the UK, including Manchester, Birmingham, London, Leeds, and Bristol, and we also recruit for international and remote roles.