Receptionist
Receptionist Job Description
This Receptionist job description template has been created to assist clients with the hiring of temporary or permanent Receptionists.
Receptionist Job Spec
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Managing the reception desk, welcoming guests and acting as the first point of contact for the business
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Booking meeting rooms and ensuring that they are stocked and tidy at all times
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Answering phones in a friendly and professional manner
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Arranging refreshments for meetings
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Ordering stationery and other equipment for team members
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Ordering food and snacks to ensure meeting rooms and kitchens are stocked
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Dealing with deliveries
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Ensuring that the office space is tidy and compliant with Health and Safety regulations at all times
Skills required:
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Experience within a customer-facing role
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Experience of working in a fast-paced environment
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Ability to deliver the highest level of customer service at all times
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Excellent communication skills
The ideal candidate will:
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Be friendly, outgoing and highly-organised
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Be confident and articulate when speaking to clients
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Be an excellent multi-tasker
It's always a good idea to add an overview of the company at the start of the receptionist job description and a summary at the end, to sell the role to the prospective candidates.
FAQs
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What is a Receptionist?
A Receptionist is often the first point of contact a visitor will have when visiting an office, and first impressions count. A Receptionist is not only responsible for meeting and greeting visitors, but also ensuring that your brand is portrayed how you want it to be.
A Receptionist will often be responsible for meeting and greeting visitors, answering telephone calls and showing visitors to meeting rooms. However, it is worth noting that while these are often core duties, there are often other responsibilities built into a receptionist's job description and not all Receptionist jobs are the same.
The truth is that Receptionists are a critical value to any business. Some of their tasks may also include booking meeting rooms, travel arrangements, setting up conferences, organising couriers, and dealing with deliveries; the list is endless.
It's also common for a Receptionist to undertake some Personal Assistant or Office Manager duties as part of their role.
The Receptionist role typically suits someone who enjoys interacting with different people, who likes being busy and who is comfortable getting involved in all different levels and types of duties, no matter how big or small.
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How much does a Receptionist get paid?
Receptionists play a crucial role in not only the first impressions but also the smooth running of a business.
The average salary for a Receptionist varies depending on a number of factors, including the size of the company, the industry in which it operates, and the office's location.
Salaries can range widely for Receptionists, with some earning £25,000 per annum and others earning over £40,000 per annum. Factors that can impact a Receptionist's salary include their level of experience, as well as the specific duties and responsibilities they handle. It's also worth noting that if a Personal Assistant is based at the reception desk, they will be paid a PA salary.
In Manchester, a Junior Receptionist can typically expect to earn between £21,000 per annum - £25,000 per annum and a Senior Receptionist £28,000 - 35,000 per annum. It's worth noting that Manchester Receptionist salaries depend on the role, industry and level of experience required. In London, a Junior Receptionist can expect to earn £25,000 per annum - £32,000 per annum, depending on the same factors. A Senior Receptionist in London can expect to be paid between 30,000 - 37,000 per annum. We often find that the larger salaries will reflect a role that is for a large business or has an element of Personal Assistant duties too.
In addition to a competitive salary, Receptionists will often receive benefits such as private medical insurance, discretionary bonuses and more. As a Receptionist, you can expect to work regular business hours, although some overtime may be required during busy periods.
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How do I become a Receptionist?
If you are interested in becoming a Receptionist, there are several steps you can take to help secure a Receptionist job. It's important to note that whilst grades may help with your application, relevant hands-on transferable experience, coupled with the right attitude and work ethic, is usually what an employer will be focused on.
Receptionist jobs can sometimes be entry-level roles, and if this is the case, we would recommend focussing on writing a relevant cover letter, to make your application stand out. Other Receptionist jobs will require office experience, and so if this is the case, it is worth highlighting and referencing any temporary roles or work experience undertaken that aligns with the duties involved and skills used in a Receptionist job. Be sure to include any voluntary work, team-focused experience or extra-curricular activities that showcase your personality and skill set too.